Remote Support

My Copier Has A Paper Jam, But The Paper Isn’t Wrinkled

By | December 12th, 2016|Categories: Copier|Tags: , , |

Hi, my name is Steve. I work for Simple Office Solutions here in Santa Rosa, California. During my many service calls, I often get questions about why a machine will have a paper jam but there doesn't seem to be any wrinkled paper. The reason for this is the machine uses sensors to detect a paper [...]

How To Clear A Paper Jam On Sharp Copier

By | December 1st, 2016|Categories: Copier|Tags: , , |

Hello, my name is Steve. I work for Simple Office Solutions here in Santa Rosa, California. Today, we're going to be looking for jams that may not be obvious to you, although the (copier) machine thinks there is a jam and it does show you on the screen where to look. When a jam does occur, [...]