Hi, my name is Gerald, I work here at Simple Office Solutions here in Santa Rosa, California.

Today we’re going to talk about some copy quality issues that you may be experiencing with a laser printer or copier. If you notice that after you make a copy, you’re getting some sort of wrinkling on the paper, chances are it’s either going to be the fusing unit or it’s going to be the paper itself has absorbed some moisture. If after changing the paper you’re still experiencing these wrinkles, give one of your authorized Sharp dealers a call. We need to come out and take a look at your machine. If you have any questions please do so below, thank you.